WHEN TEACHING GETS TOUGH: Smart Ways to Reclaim Your Game


[semester equivalent = 2.00 credits]



Suzanne Warner



As a teacher do you ever feel overwhelmed? Burned-out? Do you feel as if you can’t get through to some students? That you lack administrative support? That you cannot connect with some parents? That you can’t get away from negativity when you go to the lunchroom or pass certain teachers in the hallway? That you lack important resources for yourself or your students? Perhaps you just can’t break out of your own rut.

When Teaching Gets Tough offers practical strategies teachers can use to make things better right away. The text offers specific and distinct examples and strategies for addressing a plethora of difficult situations, as well providing as reflective opportunities and specific sections designed for administrators. The supplemental readings offer even more ideas and opportunities for exploring solutions. Once the course is completed, teachers will feel back on top of their game, re-energized, and know that they are making a positive difference in their lives and the lives of their students.

This course is appropriate for all grades, K - 12 including teachers, para-educators, counselors, and other support personnel.


LEARNING OUTCOMES: Upon completion of this course, participants will have:

  • Manage difficult students
  • Work with unappreciative and irritating adults
  • Make the best of an imperfect environment
  • Find time to take care of themselves.
  • Reclaim and sustain their energy and enthusiasm for teaching.

Completion of all specified assignments is required for issuance of hours or credit. The Heritage Institute does not award partial credit.

Completing the basic assignments (Section A. Information Acquisition) for this course automatically earns participant’s their choice of CEUs (Continuing Education Units), or Washington State Clock Hours or Oregon PDUs. The Heritage Institute offers CEUs and is an approved provider of Washington State Clock Hours and Oregon PDUs.



Continuing Education Quarter credits are awarded by Antioch University Seattle (AUS). AUS requires 75% or better for credit at the 400 level and 85% or better to issue credit at the 500 level. These criteria refer both to the amount and quality of work submitted.

  1. Completion of Information Acquisition assignments 30%
  2. Completion of Learning Application assignments 40%
  3. Completion of Integration Paper assignment 30%


CREDIT/NO CREDIT (No Letter Grades or Numeric Equivalents on Transcripts)
Antioch University Seattle (AUS) Continuing Education Quarter credit is offered on a Credit/No Credit basis; neither letter grades nor numeric equivalents are on a transcript. 400 level credit is equal to a "C" or better, 500 level credit is equal to a "B" or better. This information is on the back of the transcript.

AUS Continuing Education quarter credits may or may not be accepted into degree programs. Prior to registering determine with your district personnel, department head or state education office the acceptability of these credits for your purpose.



Required text, When Teaching Gets Tough: Smart Ways to Reclaim Your Game, is available used from for approximately $4.

  • When Teaching Gets Tough: Smart Ways to Reclaim Your Game
    ISBN# 9781416613909
    by Allen N. Mendler
    Association for Supervision & Curriculum Development

    Buy from Amazon


Course text, When Teaching Gets Tough: Smart Ways to Reclaim Your Game, is approximately $4 on Amazon.


Suzanne Warner, M.S., received her Masters Degree in Education from the University of Rochester, New York.  She has taught mathematics in the middle school, high school, and college settings, most recently in Oregon. Suzanne has been lauded by administrators, colleagues, students and parents regarding her teaching and classroom management skills. Her students enjoy learning in a respectful, productive environment, where each student is in control of her/his own learning and behaviors. She strongly believes that all students want to do well, and creates a teaching environment for them to succeed. 

When not in the classroom, Suzanne enjoys spending time with her family reading, hiking, backpacking and traveling.


WHEN TEACHING GETS TOUGH: Smart Ways to Reclaim Your Game

Anderson, Mike, The Well-Balanced Teacher: How to Work Smarter and Stay Sane Inside the Classroom and Out, 1st Edition, Association for Supervision and Curriculum Development, 2014, paperback, 191 pages, ISBN: 978-1416617556, Many students arrive at school with unique mixtures of family histories, traumatic experiences, and special needs that test our skills and try our patience. In Hanging In: Strategies for Teaching the Students Who Challenge Us Most, veteran educator Jeffrey Benson shows educators the value of tenacity and building connections in teaching the students who most need our help..

Benson, Jeffrey, Hanging In: Strategies for Teaching Students who Challenge Us Most, 1st Edition, Association for Supervision and Curriculum Development, 2010, paperback, 125 pages, ISBN: 978-1416610694, You have to take care of yourself before you can help someone else. If teachers are stressed out and exhausted, how can they have the patience, positive energy, and enthusiasm to provide the best instruction for students? Author Mike Anderson asked that question as a teacher himself, and the answers he found form the basis of The Well-Balanced Teacher. He found that teachers need to take care of themselves in five key areas to keep themselves in shape to care for their students.

Fay, Jim, Teaching with Love and Logic: Taking Control of the Classroom, 1st Edition, Love and Logic Press, 1995, paperback, 399 pages, ISBN: 978-0944634486, Teachers often find themselves facing a variety of classroom situations never covered in initial training. This valuable resource helps teachers increase skills, enhance professional development and maximize classroom learning time. Discover why Love and Logic works in the school environment and understand the psychological reasons for its effectiveness. Jim Fay and David Funk's truly positive approach and time-tested ideas and strategies will empower teachers to effectively manage classroom dynamics while bringing the joy back to teaching.

Marzano, Robert J., Jana S. Marzano, and Debra J. Pickering, Classroom Management That Works: Research-based Strategies for Every Teacher, 1st Edition, Association for Supervision and Curriculum Development, 2003, paperback, 143 pages, ISBN: 978-0871207937, How does classroom management affect student achievement? What techniques do teachers find most effective? How important are schoolwide policies and practices in setting the tone for individual classroom management? In this follow-up to What Works in Schools, Robert J. Marzano analyzes research from more than 100 studies on classroom management to discover the answers to these questions and more. He then applies these findings to a series of "Action Steps"--specific strategies that educators can use.

Myers, Bobbie, Free Yourself from Negative Thinking: 21 Positive Ways to Stop Worrying, Relieve Stress & Be Happy (Positive Thinking and Mindfulness), 1st Edition, CreateSpace Independent Publishing Platform, 2015, paperback, 38 pages, ISBN: 978-1514632086, Here is a preview of what you will learn from this book: • The positive thinking lifestyle • Tips to clean up by removing negativity • Techniques to move on by developing positivity • Lifehacks to stay happy • True stories of positive thinkers and how the lifestyle influences their lives Once you have this collection of tips, techniques and lifehacks plus added inspiration from the example of positive thinkers, then you can begin your journey towards freedom from negativity and achievement of positivity.