Frequently Asked Questions

Frequently Asked Questions

Registration Questions

+/-WHAT IS THE DIFFERENCE BETWEEN AN ONLINE AND AN EMAIL COURSE?

ONLINE COURSES are completed within an online learning environment on our website. Online courses may have course forum questions where you can learn from other teachers, in-course videos and a chance to review your knowledge with review questions. All coursework and correspondence with your instructor is done in the online environment. During the registration process you will be asked to create a username and password that will be used to access your course once your registration is complete. Look for these courses in our catalog with the computer icon.

EMAIL COURSES are correspondence courses where you will communicate with your instructor and send assignments via email. Coursework will be completed by following a downloadable syllabus after registration. Look for these courses in our catalog with the envelope icon.    

BOTH EMAIL AND ONLINE COURSES are listed in your online student space after registration. In this space you may update your profile, personalize your learning space with cover photos and access your wishlist and view your completed courses.
 

+/-HOW DO I REGISTER FOR A COURSE?

Our website offers a simple, easy and secure way to register for your course. If you are new to us, you will create a login with your registration. This will allow immediate access to your personal student space where you can see all of the courses you are enrolled in, what courses are in your wishlist and once completed, a list of courses you have finished. Browse all courses to register online, here.

Alternatively, you may register by mail, fax, or phone.

To register by mail or fax, download a registration form here.

Mail registration form to:

The Heritage Institute

PO Box 1273

Freeland, WA 98253

Fax registration form to:

(360) 341-3070

Register by phone, 1-800-445-1305 

+/-I NEED A RECEIPT TO GET REIMBURSED. HOW WILL I GET ONE?

Once your registration has been processed, you will receive a Registration Confirmation. This confirmation is your receipt and will show the amount you paid, the method in which you paid and the course title and the course level.

For External Education workshops, field, or travel courses, you will register with the instructor and receive a receipt directly from the instructor.  If you have misplaced a receipt for an External Education course please contact your instructor directly and they will be happy to help you. 

+/-HOW DO I REGISTER FOR A COURSE USING A PURCHASE ORDER?

The process is simple. Have your School or School District administrator either mail or fax a purchase order (PO) to The Heritage Institute along with your complete registration form. Find a downloadable registration form here

+/-WHAT COURSE LEVEL SHOULD I TAKE?

The Heritage Institute offers courses at the 400 & 500 Level, for Washington State Clock Hours, Oregon PDUs and CEUs. All continuing education credits and hours are intended for teacher professional continuing education purposes. However, prior to registering, we recommend that you check with your degree program advisor, your state office of education and/or your school district to determine what course level will fulfill your intended purpose.

+/-I REGISTERED FOR THE WRONG COURSE LEVEL, CAN I CHANGE IT?

Yes. If you need to change from either the 400 or 500 Level to Clock Hours, PDUs or CEUs, you have 30 days from the date of registration to receive a refund on the tuition difference between course credit(s) and hours. After 30 days there are no refunds for changing credit levels or when changing from credits to Clock Hours, PDUs or CEUs.

When changing levels up from Clock Hours, PDUs or CEUs to the 400 or 500 level you will be required to pay the additional tuition.

To change course level after you’ve registered, please contact the Registrar by calling 1-800-445-1305 or by emailing registrar@hol.edu

+/-CAN I PAY LATER FOR A COURSE?

Payment is due at the point of registration. We accept Visa, Mastercard, Discover, American Express, Checks, Money Orders and Purchase Orders.

+/-HOW DO I CANCEL A REGISTRATION?

You have 30 days from the date of registration to cancel a course and receive a full refund minus a $20 cancellation fee. We are unable to offer any refunds for course cancellations after 30 days. To cancel your registration, contact the Registrar for assistance, 1-800-445-1305 or registrar@hol.edu.

+/-CAN I TAKE A LIVE WORKSHOP WITH THE HERITAGE INSTITUTE?

Some of our most talented instructors offer classroom or field workshops every year. These include one, two and three day workshops, plus natural and cultural history classes that take place outdoors. Registration for all workshops is done through the instructor. Specific registration instructions can be found on each course page. Antioch University Continuing Education Quarter Credit, WA Clock Hours, OR PDUs and THI CEUs are offered for all workshops. Grades for workshops are usually available 3-4 weeks after the final day of the event. Please contact registrar@hol.edu should you have any questions. To get news on upcoming live workshops and field studies, sign up for our newsletter or view current courses on our website under Live Workshops.

+/-WHAT IF I HAVE AN IDEA FOR A COURSE? CAN I DESIGN MY OWN?

The Heritage Institute offers Customized Independent Study Courses for teachers wanting to pursue unique topics of interest. You will register, begin working with an advisor  and create a Work Plan Proposal. For more information and how to register please visit our Create Your Own Course page.

Alternatively, The World We Want is a self-designed course that follows the theme of Earth, Justice, Spirit. Search for a World We Want Course here.

+/-I DON’T HAVE ACCESS TO A CLASSROOM – CAN I STILL TAKE A COURSE?

Yes. Most participants are classroom teachers who have access to students. However, if you are not currently teaching, or are taking a course during the summer break, you may contact your instructor for any course modifications. 

+/-HOW WILL I KNOW IF A COURSE IS A GOOD FIT FOR ME?

After reviewing the course information on our website you may contact your HR Department to determine if a particular course is appropriate for your salary advancement or license renewal. Need more help? Call our office at 1-800-445-1305 for further assistance. 

+/-CAN I REGISTER FOR A COURSE WITH OTHER COLLEAGUES?

The Heritage Institute encourages collaboration among teachers. You may register with a group of up to four colleagues for our distance courses. Please visit Group Collaboration for guidelines.

Credits / Completions / Transcripts

+/-WILL I RECEIVE QUARTER OR SEMESTER CREDITS FOR MY COURSE?

The Heritage Institute offers Continuing Education Quarter Credits.


Quarter Credits translate into Semester Credits as follows:

1 Quarter Credit             =             0.6   semester credits

2 Quarter Credits            =            1.33 semester credits

3 Quarter Credits            =            2.00 semester credits

4 Quarter Credits            =            2.66 semester credits

5 Quarter Credits            =            3.33 semester credits

6 Quarter Credits            =            4.00 semester credits

+/-HOW LONG DO I HAVE TO COMPLETE A COURSE? AND WHEN CAN I START?

For distance study courses (online or email) you have 6 months to complete your course from the date of registration. You do not have to wait till the beginning of any quarter to register - your start date is the date we receive your registration.

The completion date is the date that the instructor marks you complete. [Allow 5-7 business days for the completion to get entered in your record.  Check with us before ordering your transcript to make sure that your information has been sent to Antioch]. 

For most workshops courses you have 2 weeks from the last day of class to complete all of your assignments.

+/-I’M HAVING TROUBLE FINISHING MY COURSE; CAN I APPLY FOR AN EXTENSION?

You may apply for a one-time 6 month extension for your course. There is a $20 extension fee for each course extended. Please call the office at 1-800-445-1395 or email the Registrar, registrar@hol.edu, before your due date to have your extension(s) processed.

+/-CAN I USE MY COURSE TO MAINTAIN MY TEACHING CERTIFICATE AND FOR SALARY ADVANCEMENT?

Antioch University Seattle’s Continuing Education Quarter Credits are acceptable in most states for teaching certificate renewal and salary advancement. Prior to registering for a course we recommend you seek approval from your state office of education or school district Human Resources department as many state and district requirements are unique. 

+/-HOW MANY CREDITS CAN I TAKE AT ONCE?

In order to get the most from your courses, you may take a maximum of 9 Quarter Credits each in the Fall, Winter and Spring Quarters and 15 Quarter Credits for Summer Quarter.

There is an annual limit of 25 Quarter Credits per individual during any one-year period. If you have a special situation and need to register for more credits than allowed, please contact the Registrar by calling 1-800-445-1305 or by sending her an email, registrar@hol.edu.

+/-HOW MANY CLOCK HOURS, PDUs or CEUs CAN I TAKE AT ONCE?

We have a limit of 90 Washington State Clock Hours, Oregon (Professional Development Units) PDUs or  (Continuing Education Units) CEUs in the Fall, Winter and Spring Quarters and 150 hours for the Summer Quarter.

There is an annual limit of 250 Washington Clock Hours, Oregon PDUs or CEUs that may be taken by an individual during any one-year period.

+/-I NEED MORE CREDITS THAN ALLOWED, WHAT CAN I DO?

If you need to exceed the limit of Quarter Credits, Washington State Clock Hours, Oregon State PDUs or  CEUs,  please send a written request to the Registrar by by email, registrar@hol.edu, listing the courses you want to take, the total credit or hour value, and the rationale for this request.

+/-WILL I RECEIVE A LETTER GRADE?

Antioch University Seattle does not award letter grades. Credits are awarded on a credit/no credit basis with credit awarded at the 400 level equivalent to a grade of "C" or higher, and credit awarded at the 500 level being equivalent to a grade of "B" or higher. This is stated on the back of the Antioch transcript. Continuing Education Quarter Credits are awarded by Antioch University Seattle (AUS). AUS requires 75% or better for credit at the 400 level and 85% or better to issue credit at the 500 level. These criteria refer both to the amount and quality of work submitted.

+/-WHEN CAN I EXPECT TO RECEIVE MY GRADE?

Once your instructor has marked your distance course complete, it may take 5-7 business days to update your record. You will then receive your Credit Report, Clock Hour Form or PDU or CEU form via email. You may also check in your student space by clicking on the Certificate of Course Completions link. For more information or assistance, you may call our office 1-800-445-1305 or email registrar@hol.edu or customerservice@hol.edu.

+/-WHEN WILL I RECEIVE MY GRADE FOR A LIVE WORKSHOP?

Course paperwork for workshops are processed by The Heritage Institute once received from the instructor or organization involved. Credit Reports, Clock Hour Forms, PDUs and CEU Certificate of Completion Forms will be emailed or mailed to you once all grades have been processed. Grades are usually available 3-4 weeks from the last day of class.

+/-I HAVE A JUNE 30TH DEADLINE, WHEN SHOULD I COMPLETE MY COURSE?

We would encourage you to complete your course by mid May to make sure that your course work has been graded and processed before ordering your official transcript on or by June 15th.

+/-HOW DO I SEE ALL OF THE COURSES I’VE SUCCESSFULLY COMPLETED?

You may view all of the courses you’ve completed in the “Completed Courses” tab in your online student space. To download and print a Certificate of Course Completions, follow the instructions in your student space.

+/-HOW DO I ORDER AN OFFICIAL ANTIOCH UNIVERSITY TRANSCRIPT?

Transcript orders are processed through the National Student Clearinghouse at www.getmytranscript.com.

This service allows for 24-hour ordering access and tracking capabilities.

Transcript Ordering Process has changed, please note:

Select School Antioch University.
Scroll down to the bottom of the next page and click START.
On the Additional Information Page:

Enter NO for “Are you currently enrolled at Antioch”
Enter Begin and End Year for “Approximate Years of Attendance at Antioch University”.
(Same dates as The Heritage Institute)
Select “Seattle Campus (Heritage Institute) Continuing Edu” and enter the same Begin & End Year as above.

Note:
Only courses taken for credit at the 400 or 500 level will appear on the transcript. If you have taken courses for Clock Hours, PDUs or CEUs we will email you a Certificate. From your student space you may secure a Heritage Institute Certificate of Course Completions at any time and select the Clock Hour, CEU, PDU and credit courses you have completed and want on the report.

If you have completed a course in the last month, please call The Heritage Institute to be sure your grade is in your record before ordering your transcript.

+/-CAN I USE MY COURSE TO MAINTAIN MY TEACHING CERTIFICATE AND FOR SALARY ADVANCEMENT?

While Antioch University’s Continuing Education Quarter Credits are acceptable in most states for teaching certificate renewal, it is always a good idea to check first with your school administration or Human Resources department. Likewise, your Human Resources department will set guidelines for coursework that qualifies for salary advancement. 

General Information

+/-HOW DOES THE HERITAGE INSTITUTE DIFFER FROM OTHER PROFESSIONAL DEVELOPMENT PROVIDERS?

At The Heritage Institute we care about you and your students. Our courses are online and flexible and provide one-on-one engagement with instructors, personalized feedback and real customer service. Our dynamic instructors have a high level of expertise and are passionate about helping you and your students succeed. The Heritage Institute aims to improve your experience as a teacher and help you make a difference in the lives of students in your classroom. It’s why we come to work each day.

+/-IS THE HERITAGE INSTITUTE AN APPROVED PROVIDER OF CLOCK HOURS?

The Heritage Institute is an approved provider of Washington State Clock Hours. We are on the Washington State OSPI website listed under the name EDUCATING FOR HUMANITY INSTITUTE. 

+/-IS ANTIOCH UNIVERSITY SEATTLE ACCREDITED?

Antioch University Seattle, one of five campuses of Antioch University, is accredited by the Higher Learning Commission. The Higher Learning Commission (HLC) is an independent corporation that was founded in 1895 as one of six regional institutional accreditors in the United States. HLC accredits degree-granting post-secondary educational institutions in the North Central region.

The Higher Learning Commission
230 South LaSalle Street
Suite 7-500
Chicago, IL 60604-1413
(800) 621-7440
http://hlcommission.org/

Antioch has held accreditation continuously since 1975, and is authorized by the Washington Higher Education Coordinating Board (HECB) and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree Authorization Act. 

+/-WILL I RECEIVE A 1098-T FORM (TEACHER TAX CREDIT) AT THE END OF THE YEAR?

For tax purposes, the IRS does not require us to send out 1098-T forms as we provide only continuing education.

Please ask your tax preparer how best to show the continuing education tuition expenses on your tax form.

+/-MY SCHOOL IS INTERESTED IN A CUSTOMIZED TRAINING, HOW DO I FIND OUT MORE?

If your school Principal, Administrator or Superintendent is interested in learning about a customized training, please have him/her contact Dr. Michael Sedler at mike@communicationplus.net.

Dr. Sedler brings to the table over 30 years of educational experience as an administrator, social worker, behavior specialist and teacher to each of his trainings. He provides consultation and seminars throughout the United States and Canada for schools, agencies and businesses. All of Mike’s trainings are practical and “field tested” in schools and classrooms. Educators have found success in implementing Mike’s clear and concise approaches.

+/-WHAT IS OUR PRIVACY POLICY?

PRIVACY POICY:

INFORMATION COLLECTED & HOW IT IS USED:

When you browse through our website, read pages, or download information, we may gather and store certain information about your visit. This information does not identify you personally. We automatically collect and store the following information about your visit on some of our web pages:

The Internet domain and IP address used to access this site.

  • The Internet domain is the portal through which you access the Internet, such as AOL if you are an AOL user, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect through a school. An IP address is a number that is assigned to your computer whenever you are using the Internet
  • The type of browser and operating system used
  • The date and time
  • The pages you visit

If The Heritage Institute uses any of the information it automatically collects, it does so only to improve the content of our Web services. The Heritage Institute analyzes this information/the web site logs to determine how our website is being used so that we may continually improve the site’s usefulness to the public.  In general, we use all of the information we collect in order to:

  • Respond to your requests for information
  • Provide you with professional continuing educational courses
  • Provide customer service

Provide you with additional information that may be of interest, including marketing and educational materials from us and our partners.

YOUR PERSONAL/ PRIVATE INFORMATION:

The Heritage Institute may require you to provide certain personal/private information (such as SSN) in order to complete registration transactions over the Internet. You may choose not to provide this information.

In general, we use all of the information we collect in order to:

  • Respond to your requests for information
  • Ensure that your student record with us is easily identifiable and not confused with that of another student
  • Provide you with professional continuing educational courses
  • Provide customer service

 

SECURITY:

The Heritage Institute has implemented several steps to safeguard the integrity of its data and prevent unauthorized access to information. For example, when we ask users to provide payment information (such as credit card number), the data is protected during transmission to us using Secure Sockets Layer (SSL) encryption technology.  These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of private information in our possession. Importantly, we do not retain your credit card information on our web site or in our office database.

DISCLOSING PERSONAL INFORMATION:

We do not share any of your information, such as address and email, with any other persons or organizations. The only exception to this is if we are required by law, when necessary for health or safety purposes, or to protect our legal rights. For example, we may disclose information about you to our auditors or legal advisors or in response to a subpoena..