CHALLENGING COLLEAGUES: Bringing Out The Best In People At Their Worst

Counseling & Special Ed

In this course you will acquire skills that will help you work successfully with colleagues who behave in challenging ways and make communication difficult.  You will discover the 10 specific behaviors that represent people at their worst as well as underlying causes that can trigger these behaviors. 

We will discuss and learn strategies that will equip you with the skills to communicate with all personality types and understand how to bring out the best in people when they are at their worst. In addition, you will gain deeper insight about yourself and your work, helping you to become more centered and more satisfied with yourself and your career.    

This course is appropriate for teachers, administrators and support staff, grades K-12. 


We advise you to review and download a summary of the course syllabus before registering. Summary

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Course No. ED456u, ED556u

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Quarter Credits 5

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